National survey reveals top marks for RMBI Care Co. 

RMBI Care Co. has received top marks in a nationwide survey of care home residents. The results showed that 96% of residents living in an RMBI Home said that they were satisfied with the overall standard of care at their Home, a two per cent rise from 2017.

Amongst the findings, 97% of residents said that staff treat them with kindness, dignity and respect and 98% said their Home is a secure and safe place to live. Of the residents polled, 99% said that they can have visitors when they want. RMBI Care Co. is committed to providing the highest quality of care and encourages the support of family and friends during later life. Their involvement can have a huge positive impact on a person’s health and wellbeing and helps residents to stay connected.

The Your Care Rating survey is the UK’s largest survey of care home residents. Now in its sixth year, it aims to give care home residents a voice by giving their views through an independent survey.  It also helps care providers to see which areas they are performing well in and where they can improve the quality of care. A total of 16,784 residents in 820 homes across the country took part.

Maricel Foronda, Marketing and Communications Manager, said: “We have been taking part in the Your Care Rating surveys for several years now and the results provide our Homes with invaluable feedback. Care for older people is changing and becoming more and more complex, so it’s important for us to keep looking for different ways of working with our residents and their loved ones.  Their insight helps us to provide the best possible service, so we can tailor our support to meet our residents’ individual needs.”

To see full details of how each care home performed, visit the Your Care Rating website at www.yourcarerating.org