Resident and visitor safety
We have robust health, safety and infection control procedures in place for anyone that enters one of our Homes. This includes visitors undergoing temperature checks and having a good supply of Personal Protective Equipment for all our staff.
Flexible Risk Assessment
We recognise that the Covid-19 outbreak is something we must learn to live with and adapt to. We have created a risk assessment model based on the local conditions in the communities where we have Homes. This means where there is a low incidence of the virus, we will carry out the necessary risk assessments to support family outings and day trips for our residents’ wellbeing. If local conditions change, we will modify the approach and remain flexible to adapt quickly. This helps us to maximise opportunities to give residents and families more social contact at all times.
We have set up a visitor room with a partition at each of our Homes so our residents can safely meet with their families again, including some specialist spaces to support our residents living with dementia. The areas are deep cleaned between each visit and all meetings must be pre-booked with the Home’s Management Team in advance, so that we can ensure that all visits can be safely supported.
Some of our Homes also have an external visiting space to support outdoor visits, weather permitting. We’re also continuing to help residents to stay in touch with their loved ones through online communications such as Skype and Zoom. This technology is also being used where possible to access external health and social care professionals, to ensure our residents’ health needs are still met.
Reduced isolation period for new residents
With greater access to testing, we have reduced any isolation time for new residents moving into one of our Homes or for respite stays, provided the person has received a negative test before admission. A second test will also be carried out on admission.