Residents can benefit from:

• Extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where we keep chickens. Other resident pets include birds, fish, a cat and dog.

• Ebor is one of our Dementia Support Houses, opening in 2020 and focuses on a holistic approach to dementia care. The specialist area has a sensory room, assistive technology including smart speakers, iPads and memory boxes.

• We host regular activities from outdoor music performances to movie nights, visits from local schoolchildren, gentle sports, gardening, arts and crafts and games.

• Our minibus supports residents to stay connected with their communities, from trips to York city centre to visits to museums, gardens and other areas of interest.

We have three Dementia Support Houses. Fred Crosland House can accommodate up to 10 residents. During the day there are two carers who work alongside a Senior Shift Leader and one at night, managed by a senior carer.

Knavesmire House can support up to 16 residents, who are supervised by a Senior Shift Leader. During the day there are three carers and one carer at night; each shift is supported by a senior carer.

Ebor, our most recent Dementia Support House, can accommodate up to seven residents with advanced dementia. Residents are cared for by a senior carer and two carers during the day, and one at night. They are supported two days a week by an experienced senior carer working supernumerary hours.

Our nursing area can provide care for up to 15 people and is managed by a Registered Nurse, who leads a team of three care staff during the day and one at night.

Most of our care staff have achieved, or are working towards an NVQ/QCF in Health and Social Care. We have an experienced Management team comprising of two trained nurses, and managers with many years of experience in health and social care.

We have a 24-hour nurse call system installed in all our residents’ rooms. Some of the residents have a personal alarm to carry, so they can call for assistance if required.

We have two dedicated Activities Coordinators who organise a variety of activities as well as trips outside the Home, to support our residents’ health and wellbeing.

We also have staff who are fluent Thai, Nepalese, Indian, Latvian, Filipino, Bulgarian, Polish, Malay, Turkish, Indonesian, Algerian, Italian and Mandarin speakers.

Please note that the level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Staffing levels may be adjusted in different areas of the Home to support the level of care required by residents at any particular point in time.