Your Care Rating is an independent annual survey, giving residents and their families the opportunity to provide feedback about our services.
Explore our ratingOriginally built in the 1840s, Zetland Court is set amongst landscape gardens, just a short walk away from the sandy beaches in Bournemouth. The Home provides residential care and is one of our ten nursing Homes. There is also a dedicated Dementia Support House and in total, the Home can support up to 71 residents.
Our staff team at Zetland Court have an average of six years’ length of service. This includes a Dementia Champion, Moving and Handling and Infection Control Leads.
If you choose to live at Zetland Court, you can benefit from:
Respite care
Access to GP & dentist
Access to physiotherapy & chiropodist
End of life care
Wifi available
Video calling available
Visitors’ rooms (Covid-secure)
Close to beach
Close to town centre
Close to public transport
Zetland Court can support up to 39 people in the residential area of our Home and we have seven experienced carers during the day and four carers at night, who are supervised by a Shift Leader.
In our Dementia Support House, we can care for up to 18 people with six carers on duty during the day and two carers at night, with the Shift Leader supporting at night.
Most of our care staff have achieved, or are working towards an NVQ/QCF in Health and Social Care. The Deputy Manager is also our Clinical Lead Nurse who supports the team in providing safe and effective care to our residents.
We have a 24-hour nurse call system installed in all our residents’ rooms and each person has a personal alarm to carry, so they can call for assistance when they are around the Home.
We have two dedicated Activities Coordinators who organise a variety of activities as well as trips outside of the Home, to support our residents’ health and wellbeing. We also have fluent Polish speakers.
Please note that the level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Staffing levels may be adjusted in different areas of the Home to support the level of care required by residents at any particular point in time.
If you are interested to live at Zetland Court, please contact our Business Relationships Manager, Sally Hobson on 01202 769169 or email zetland@rmbi.org.uk.