National survey reveals top marks for RMBI care homes

23 March 2017

RMBI care homes have received top marks in a nationwide survey of care home residents. The results showed that in 8 RMBI Homes over 96% of residents said they were were satisfied with the overall standard of care at the Home, which is on par or higher than the national average. 

Amongst the findings, 92% of RMBI residents said that they are overall happy living at the Home, and 97% consider their care home a safe and secure place to live. Of the people polled, 96% said that staff treat them with kindness, dignity and respect and 95% feel that they can take part in activities and hobbies at the care home if they want to. 

All RMBI care homes organise regular activities and events, and work closely with local community groups, to support residents’ health and wellbeing and to help them stay connected.

Results in detail:

RMBI Homes Ecclesholme in Manchester, Prince Michael of Kent Court in Watford, Scarbrough Court in Northumberland, and Zetland Court in Bournemouth scored particularly high, with 100% of residents surveyed saying they are satisfied with the overall standard of care received.

At Cadogan Court in Exeter, Ecclesholme in Manchester, Prince Michael of Kent Court in Watford, Queen Elizabeth Court in Llandudno, Scarbrough Court in Northumberland, and The Tithebarn in Liverpool 100% of residents also praised staff, saying they treated residents with kindness, dignity and respect. 

Background:

The Your Care Rating survey is the UK’s largest survey of care home residents. Now in its fifth year, it aims to give care home residents a voice by giving their views through an independent survey. It helps care providers to see which areas they are performing well in and also where they can improve the quality of care. A total of 18,786 residents in 914 homes across the country took part.