Queen Elizabeth Court, Llandudno

Clarence Drive, Craig-y-Don, Llandudno, Conwy, LL30 1TR
Home Manager: Mrs Michelle Beer
  • Residential Care
  • Nursing Care
  • Residential Dementia Support

Nestled amongst five acres of landscaped gardens, Queen Elizabeth Court lies in the seaside town of Llandudno in North Wales. We provide residential care, nursing and dementia support for up to 67 residents. 

We want you to feel right at home with us. Here at Queen Elizabeth Court, you will have a spacious, fully furnished bedroom with an en-suite bathroom, and a specialist team to support your care needs. 

Queen Elizabeth Court can support up to 40 people in the residential area of our Home and we have nine experienced carers during the day, which includes five staff in the morning and four in the afternoon. During the night, there are two carers who are supervised by a Shift Leader.

In our Dementia Support House, we can care for up to seven people with three carers on duty during the day and two carers at night.

Our nursing area can support up to 20 people and is managed by a Registered Nurse, who leads a team of five care staff during the day and two at night.

Most of our care staff have achieved, or are working towards an NVQ/QCF in Health and Social Care.  A Clinical Lead Nurse is also available and oversees the safe and effective care delivered by our staff.

We have a 24-hour nurse call system installed in all our residents’ rooms and each person has a personal alarm to carry, so they can call for assistance when they are around the Home or out and about.

We have a dedicated Activities Coordinator who organises a variety of activities as well as trips outside of the Home, to support our residents’ health and wellbeing.

Please note that the level of care each person receives will depend on their individual care needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Staffing levels may be adjusted in different areas of the Home to support the level of care required by residents at any particular point in time.

View our Care Fees

Download our Statement of Purpose / Download in Welsh

Read how you can apply at our Home

 

 

 

 

Download the Home's brochure in Welsh

“The staff are very good to me. They help with anything I ask them to.”

Moving into a care home doesn't mean you have to give up your independence. We're here to help you live the life you want, whilst knowing that support is on-hand if you need it. 

Facilities

Your bedroom will be complete with fitted furniture and many rooms have views of the surrounding area. You can furnish your room with personal items such as pictures, books and ornaments to make it your own.

Our inner courtyards provide a quiet area to sit and enjoy the smell of the flowers, and we are just a short walk from the seafront and sandy beach.

Our on-site beauty salon means that you can visit the hairdressers or enjoy a beauty treatment whenever you like.  

Fresh homemade food

We have a fully serviced kitchen with on-site chefs and a catering team. Our varied menu changes regularly to give you a range of meal options and a balanced diet.

Special menus can also be produced for social occasions such as birthdays and anniversaries, including the odd BBQ and take-aways.

Wine is available during meals and tea, coffee, juices and other soft drinks are always available throughout the day.

Activities for all

We believe that keeping active both mentally and physically allows our residents to experience wellbeing and meaningfulness. 

We provide regular activities at Queen Elizabeth Court. Arts and crafts classes, games and reminiscence activities, cooking and baking sessions are some of the items you will find on the activities programme. We also encourage you to suggest other activities you would like to take part in.

We will support you with your own personal interests and hobbies, whether that is reading, bird watching, gardening or trying something completely new.

You can also take part in trips outside of the Home, as well as social events, entertainment evenings, film shows and talks.

Regular church services are held at the Home or you can attend a church of your own choice in the local community.

Many activities are supported by the Home's Association of Friends

If you require materials in the Welsh language, please contact Head Office at marketing@rmbi.org.uk or 020 7596 2400.

"The staff are all wonderful and I cannot praise them enough."

We are committed to giving our residents and their relatives a voice and encourage families to provide feedback on the quality of our services.

We actively promote residents and relatives forums and regularly carry out satisfaction surveys that are benchmarked to the industry to ensure that we continue to improve and develop our services to meet people’s needs and expectations. This includes taking part in Your Care Rating, the country’s largest and most authoritative survey of care home residents and we are delighted to be part of this initiative.

The nationwide survey gives residents a voice, putting their care at the heart of understanding more about how well care homes perform.  The survey also provides helpful insights into the experiences of people using our service and we have used this information to help us continually improve as an organisation.

Alongside the Your Care Rating survey of residents, we also conduct our own annual survey through an independent research company Ipsos MORI for all relatives of residents.

Recent results from our annual national survey show that 97% of residents at Queen Elizabeth Court are happy with the care and support they receive.

View the latest Your Care Rating Survey results for Queen Elizabeth Court here

 

 

 

“I am delighted with the care my mother receives. I am made to feel very welcome when I visit.”
Llandudno Hospital - 1 mile
Bowling Green - 450 yards
Llandudno Town Centre - 1 mile
Llandudno Rail Station - 0.5 miles

Images & Video Gallery

Images & Video Gallery

Queen Elizabeth Court is Regulated by the Care Inspectorate Wales (CIW)

Read the report

Get in touch with us

Queen Elizabeth Court
Clarence Drive
Craig-y-Don, Llandudno
Conwy
LL30 1TR
United Kingdom