Culture, Values and Vision

Delivering professional and individual care services which make a real difference to everyday lives. 

  • We are Kind. We are kind to our residents, their families and each other because we are passionate about how we deliver care. We believe that everyone should be treated with dignity and their wishes respected at all times. 

 

  • We are Supportive. We are here to help and be supportive in our approach to care, placing residents at the heart of all we do. We treat each person as an individual, recognising the things that are important to them and working as a team to achieve this. 

 

  • We are Trusted. We are open, honest and trusted in delivering care to Freemasons, their dependants and the wider communities. We have been supporting older people for over 170 years, and we work closely with our residents, their families and each other to offer a safe environment.